Position Title: Child & Youth Volunteer – Safe Steps

Reports To:  Outreach Manager

Summary of Role:

To positively engage and support children who are receiving services from Women’s Crisis Services of Waterloo Region and provide support to the group facilitators of the “Step Safes” program.


Support to this Position:


The Outreach Manager oversees this program. Primary weekly support is provided by the Safe Steps Coordinator/Clinical Support Worker.

Tasks and Duties

  • Providing safe child care to young children whose families are attending the group
  • To role model kindness, respect and responsibility
  • To lead children in their efforts to clean up the playroom
  • To assist group facilitators
  • Co-lead activities such as games, crafts, free play time

Skills and Qualifications



  • A genuine like and caring for children
  • An ability to effectively engage and support children during various activities
  • To have skills in leading crafts or games for children
  • Knowledge in the area of child development and demonstrated previous experience with children
  • The emotional stamina and high energy needed to effectively engage children
  • An understanding of the impact of domestic violence on children
  • An understanding of the duty to report to Family and Children’s Services and a willingness and ability to follow through on this duty as needed


  • 18 years +
  • Solid and effective interpersonal and communication skills (including oral, written and visual)
  • Strong organizational and time management skills
  • Ability to establish and maintain effective working relationships staff, management, other volunteers, and clients
  • Demonstrated independent thinking and initiative
  • Ability to function successfully both independently and within a team
  • Demonstrated professional appearance and conduct

Orientation and Training


  • WHMIS, AODA, CPR, Health and Safety
  • Anti-oppressive practice training
  • Active listening skills training
  • General Agency Overview





“Safe Steps” group location which is currently offsite in Kitchener

Length of Appointment


Minimum one ten week group; however prefer a one year commitment (three ten(10) week group sessions)



Time Commitment

Once a week for three(3) hours (Monday – early evenings)