• Women who are experiencing any form of abuse in an intimate or familial relationship as assessed using the admission screening section on the crisis call sheet, and who have no other alternate safe place.
• Women age 16 plus with or without children.

The crisis lines at Women's Crisis Services are available 24/7 to discuss abuse concerns with women as well as to provide support and guidance in how to leave abusive relationships. Workers facilitate the admission for those women seeking safe shelter. Once at the shelter, the support is ongoing and advocacy continues around legal needs, housing, parenting and transitioning toward independence for themselves and their children. Workers also assist women with safety planning and referrals to community resources if deemed appropriate. For immigrant women whose first language is not English, Women's Crisis Services offers interpreters and has a language line available for immediate responses.

• Women 16 plus with or without their children who are experiencing or who have experienced any form of abuse in an intimate or familial relationship will be accepted into the program.

The Outreach and Transitional Support Program is a free, confidential service available to abused women and children who have either resided at the shelter and are transitioning to independence or to women still in abusive situations who are seeking assistance.

The Safe Steps Program is a group program organized through the agency. These are community group sessions that run three times per year, and offer concurrent groups for mothers and their children. The program offers meals, transportation and childcare to participants.

Women's Crisis Services also offers an Education Delivery Program. Presentations, workshops and information forums are offered to neighbourhood groups, corporations, ESL classes, churches, schools and various other sectors, including our partner agencies.

Our Volunteer Program is critical to the sustainability of our organization. After completing our training program, volunteers assist in a variety of capacities both internally and externally.

We are a partner in the Family Violence Project which integrates a myriad of partner agencies at one location with the goal being to provide seamless services for victims of domestic violence.

Fundraising is critical to our sustainability. Opportunities to assist include hosting a 3rd party fundraiser, attending our events, donating needed items for women and children or making cash contribution.